Category: Uncategorized

NDIS Support Coordination and Recovery Coaching

Avoiding Coordinator Turnover

One of the really knotty problems in support coordination, especially with psycho-social disability, is high staff turnover. It happens almost across the board and it is bad for everyone – bad for participants, bad for providers and annoying for LACs. High staff turnover means only one thing: unhappy staff. So, to avoid high turnover, providers…
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Maximising Choice and Control

More than for most disabilities, the effectiveness of a support service for people with a psychosocial disability depends on the individual people involved. Especially when it comes to support work, the right person is almost always more important than the ‘right’ training and experience. Over the last fortnight, we have sourced and presented potential support…
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Psycho-Social Disability is Different…

As a young person, I lived in a house with people who have sensory disabilities. In my work life, I have worked with people who experience physical disabilities, intellectual disabilities and psycho-social disabilities. I can safely say that psycho-social disability is different to all the other types of disability. The difference is important, especially if…
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And We’re Off…

Calm Consulting has commenced providing support coordination to participants who experience psycho-social disability. Summary Calm Consulting’s application for registration for support coordination is coming along nicely; The NDIA is allowing support coordination to be paid out of core funding, to allow more people more access to support coordination; For people who are plan or self-managed,…
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A Short Note about Registration

Traditionally, support coordination could only be provided (or, more precisely, could only be funded) as a stated support in the ‘capacity building’ section of an NDIS plan. In late March, changes were announced that allow core funding to be used for support coordination. For plan managed NDIS plans, support coordination can be provided by organisations…
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No Wait for NDIS Support Coordination!

You can get started right away with Calm Consulting. There is no waiting list. If you or someone you know has an NDIS plan that needs coordinating, simply give us a call.   When running mental health services in the past, we have always tried to avoid having a waiting list. We will keep this…
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Calm Is Open for Business!

Great News! We have been waiting for our accreditation audit before opening up for business. There is a delay as the accreditation system involves home and site visits – and these are proving problematic in the current environment. In great news, yesterday the NDIS announced that support coordination can now be accessed through core supports.…
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Calm’s Approach – Quality not Quantity

Adrian McMaster here. Before starting Calm, I spent most of the previous twelve months running a large support coordination service (16-17 coordinators) within an even larger organisation. The experience was valuable and I got to meet a lot of truly great operators. To a person, the support coordinators working in my team were dedicated, committed…
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Shouldn’t be long now…

Shouldn’t be much longer now… Calm Consulting has applied for registration status as an NDIS provider. We will be providing support coordination services for people experiencing psychosocial disability. If you need help with this, then please get in touch and we can be all ready to go once the registration comes through.

NDIS Participants: Customers or Clients?

Recently, I was talking to some support coordinators who work for a large provider of NDIS services in the psychosocial space. They were mostly young, very bright and obviously very passionate about their work. Intriguingly – and very puzzlingly – these support coordinators kept referring to NDIS participants as ‘customers.’ I did a bit of…
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